Privacy Policy

Home2Pros LLC ("we", "us", "our") operates the website home2pros.com and the related mobile-friendly service (collectively, the "Platform"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, post jobs, submit bids, create an account, or use any of our services.

By using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Platform.

1. Information We Collect

Information You Provide Directly

• Account Information: Name, email address, phone number, company name (for contractors), trade/license info, bio, photos, and any other details you provide when creating an account or profile.
• Job Information: Job titles, descriptions, addresses (city, state, ZIP), photos, and any other content you post when creating or bidding on jobs.
• Payment Information: We do not currently collect or store payment card details. Any future payment processing will be handled by secure third-party providers.
• Communications: Messages, questions, bids, and any other content you send through the Platform.

Information Collected Automatically

• Device & Usage Data: IP address, browser type, operating system, pages visited, time/date of access, referring/exit pages, and clickstream data.
• Cookies & Similar Technologies: We use essential cookies for site functionality, localStorage for user preferences/session data, and may use analytics cookies (e.g., to understand usage patterns).
• Location Data: Approximate location based on IP address or ZIP code you provide in job postings/profiles (we do not collect precise GPS data).

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Match customers with contractors and facilitate job postings/bidding
• Process account creation, authentication, and profile management
• Send service-related communications (e.g., bid notifications, messages)
• Detect, prevent, and address technical issues, fraud, or abuse
• Comply with legal obligations
• Analyze usage trends (anonymized/aggregated data only)

3. Sharing Your Information

We do not sell or share your personal information with third parties for their own commercial purposes. If you have questions or want to exercise any rights, please contact us at hometopros@gmail.com.

We do not sell your personal information. We may share your information in these limited circumstances:

• With other users: Job details (title, description, photos, ZIP) are visible to contractors/customers as part of the marketplace. Profiles (name/company, bio, photo) are visible to the other party after bidding/acceptance.
• Service Providers: With trusted third-party vendors (e.g., Supabase for database/auth, hosting providers) who have access only to perform services for us and are bound by confidentiality.
• Legal Requirements: If required by law, subpoena, court order, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Storage & Security

Your data is stored primarily through Supabase (hosted in the United States). We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your personal information only for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements. For example, job postings and related data are typically kept for 2 years after job completion or account deletion.

5. Your Rights & Choices

• Access/Update/Delete: You may access, correct, or delete your account information by logging in or contacting us.
• Account Deletion: You can delete your account at any time (this permanently removes your profile, jobs, bids, etc.).
• Cookies: You can manage cookies through your browser settings.
• Do Not Track: We do not currently respond to Do Not Track signals.

6. Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such data, we will delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Platform after changes constitutes acceptance of the revised policy.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: hometopros@gmail.com

Company: Home2Pros LLC